shopping guide

About delivery and shipping

【Delivery company】
Japan Post Yu Packet
Date and time cannot be specified for post posting.

If you have multiple orders or date specification, you may be shipped by Sagawa Express. Shipping fee 440 yen (free shipping if the total amount is 3,980 yen or more)
(Additional shipping costs will be charged for remote islands, some areas, and cool flights)

It may take about 2 to 5 business days before shipping.
* When the shipping is completed, we will send you a "shipping completion email".

Returns, exchanges, and cancellations of orders, etc.

Due to the nature of the product, it is limited to defective products.
You can cancel the order of the product you ordered until the product shipment processing, and returned the product after arrival within 7 days after the arrival of the product.

* Orders may not be accepted or returned depending on the order content and product status.
* Defective products will be supported only when they are in stock.

If you wish to return it, be sure to"inquiry"Please contact us more.

* If the product is defective, we will replace it with the same product only if there is stock.
If there is no exchange stock, we will respond by refund.

If the delivered product is a defective product, please pay the return shipping fee other than the product that is different from the order contents.

Necessary amount other than the product

・ Consumption tax: 10 % of the product price
Shipping: Display for each product

payment method

・ Credit card (VISA, MasterCard, JCB, American Express)
・ Amazon Pay
・ Apple Pay
・ Google Pay
·Convenience store settlement

Due date for payment

Payment will be confirmed when the product order is confirmed.

 

contact address

TEL: 0183-73-8150 (Reception hours: weekdays from 10:00 to 17:00)
For inquiries by email, "Here"from